The part of your communication no one's taught you

Hey Reader, Something keeps coming up in mentoring calls lately: designers who are doing genuinely strategic work but feel like they're waiting for someone to give them permission to move faster. This issue is partly about that, and partly about the tools and thinking catching up with what's actually possible. In today's email: Agency, not agents: The most important word in AI right now isn't "agent" — it's agency. Two pieces in this issue point to the same friction: the constraint isn't the...